Your I.T. Savior
Your I.T. Savior
Birthed in the fires of jumper pins and floppy disks, Chris Castro took on increasingly challenging environments. Having worked for the US Army, Northrop Grumman, and AAA, he decided that no HR team could contain him and went rogue. Offering services almost unheard of outside Fortune 500 IT departments, he started slaying the tech issues of small businesses and individuals as if they were dragons in an Iron Maiden video.
Birthed in the fires of jumper pins and floppy disks, Chris Castro took on increasingly challenging environments. Having worked for the US Army, Northrop Grumman, and AAA, he decided that no HR team could contain him and went rogue. Offering services almost unheard of outside Fortune 500 IT departments, he started slaying the tech issues of small businesses and individuals as if they were dragons in an Iron Maiden video.
"I'm going to be honest: I did not find Chris through Yelp. I met Chris Castro at a bar. If you're not a barfly like me, though, don't let that sway your opinion of him.
Up until last year, I had been using the same, archaic G5 since 2004. 10 stinking years!! That is like the computer equivalent of one of those little Japanese ladies who live to be 130. Anyway, it was time to join the human race and streamline my technical life (and free up a shit load of space on my desk) so I called up Chris Castro. Chris helped me back up 10 years worth of data, files, and smut, and helped me set up a new laptop. (Well, new for me.) Now, my iPhone, my Wifi, and my computer all run smoothly and communicate with each other like they're supposed to. He even found someone who wanted to buy my old G5! I believe it is now living out it's golden years in someone's recording studio.
Let's face it... we all constantly use computers, but most people (myself included) know nothing about them. Chris's knowledge is impressive, he's really patient and friendly, and he didn't make me feel like an idiot for being as ignorant as I am. He has A+ bedside manner in an industry where a lot of people can be really surly."
"I've already reviewed him, but I wanted to update this just let him know how much I appreciate his work. I called him early in the morning on Valentine's Day with an emergency hard drive replacement. He told me that he would do his best to get it done by the end of the day despite the fact that he had plans with his girlfriend. I think Tim and brought it right over. He called me back about an hour later to tell me that the job was done. Because of the emergency situation that I was dealing with, he completely saved my reputation and job.
Thanks Chris! Tell your girlfriend I'm sorry for stealing you away from her. You saved my ass."
"Chris Castro is a stand-up guy. It may feel a little weird giving your computer over to some guy working out of a duplex in the middle of the night, like I did, but rest assured, you're in good hands.
I had a computer emergency - hard drive crash - the night before a big deadline and my friend found Chris on Yelp, saw the good reviews and said, "what have you got to lose?" Wary of driving to Los Feliz and dropping off my computer to a complete stranger at 10pm in the evening, I had no choice. Now, reverse that scenario for a minute: Chris is a computer repair technician and he takes calls at 9pm at night and says, "Yes, bring it in, I'll work on it overnight for you." Who does that??? And for a decent price???
Chris did his best, confirmed my drive was unrecoverable, popped in a new drive, got my data from my backup drive, reinstalled everything and only charged me 70% of what Mac Enthusiasts would've for the same job. And yes, he took my texts at all hours.
I'm grateful someone like this exists. I still kind of can't believe he's real. Seriously, who does this???"
"Without a doubt one of the best technical experiences I've ever had. My hard drive went down while I am in the middle of a major photo project and Chris was able to recover the data immediately and get me up and running the same night on a temporary hard drive (that has CS6 installed!)
Amazing and affordable Chris comes fully recommended."